SHIPPING AND RETURN POLICY

SHIPPING POLICY
Dr. Amy Johnson, PhD, LLC does not offer physical products and does not ship any of its products.

RETURN POLICY
The return policy of Dr. Amy Johnson, PhD, LLC is as follows:

Digital Products (except The Little School of Big Change Guided 6-Week Course and The Change Coach Training and Certificate 6-month Program):
Within 24 hours of purchase: Full Refund. The customer should contact the support team to request your refund via email at support@dramyjohnson.com

After 24 hours but within 14 days of purchase: The purchased product must be completed before a refund will be honored. To receive a refund, customers must contact the support team via email at support@dramyjohnson.com with a request for a refund and explanation of why the refund is requested. 

After 14 days of purchase: No refunds allowed.

The Change Coach Training and Certification Product:
The $1000 Deposit is refundable within 24 hours of purchase. After 24 hours the deposit is non-refundable.

Full Payments and Payment Plan Payments will be reviewed on a case by case basis. Any refunds that may be granted will be prorated based on percent of course completed. There is no guarantee of a refund.

The Little School of Big Change Guided 6-Week Course
Up until 7 days before the course opens (Tuesday prior to course opens at 11:59pm Eastern Time) a full refund will be allowed. The customer should contact the support team to request your refund via email at support@dramyjohnson.com

6 days before the course opens (Wedesdays prior to the course opens at 12:00am Eastern Time) a 50% refund will be allowed. The customer should contact the support team to request your refund via email at support@dramyjohnson.com

After course opens, within 24 hours of purchase: Full Refund. The customer should contact the support team to request your refund via email at support@dramyjohnson.com

After course opens, after 24 hours of purchase: The purchased product must be completed before a refund will be honored. To receive a refund, customers must contact the support team via email at support@dramyjohnson.com with a request for a refund and explanation of why the refund is requested. 

Any questions regarding the Return Policy should be send to support@dramyjohnson.com